Client Overview

A boutique design studio with 8 employees, specialising in high-end visual content for luxury brands. While the studio had built a strong reputation for quality, they lacked the infrastructure and operational clarity necessary to develop a five-year growth plan.

Primary Challenges

• Centralised Decision-Making: The owner was directly involved in daily operations, leaving limited capacity for strategic focus and future planning.
• Absence of Scalable Processes: Operational workflows were not standardised or documented, leading to inconsistencies that hindered the team’s ability to work independently.
• Undefined Growth Plan: Without a structured five-year vision, the studio struggled to create space for large-scale developments or long-term client engagements.

Our Approach

• Leadership Development and Delegation Strategy
  We introduced a delegation framework that allowed the owner to gradually step back from day-to-day tasks, empowering senior team members with decision-making responsibilities. This included leadership training and regular check-ins to build confidence and competence in their new roles.
• 2. Process Standardisation and Documentation
  Implemented a project management system and created comprehensive standard operating procedures (SOPs) for core workflows, ensuring consistency across projects. Each team member received access to the documented processes, which streamlined operations and allowed the team to work autonomously.
• 3. Strategic Vision and Five-Year Planning
  Worked closely with the owner and senior team to define a clear five-year growth plan, outlining achievable milestones and long-term goals. This vision incorporated a phased approach to scaling the studio’s offerings, targeting larger projects that aligned with their strengths and reputation.

Results